The Kite Line Guarantee protects you while you shop at our site, so that you never have to worry about credit card safety. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at kite-line.com.
Online Secure Shopping
- Place your item in the shopping cart and continue to the check out page.
- Enter your account information or create a new one.
- Enter shipping and billing information.
- Place order.
Shopping via Email / Phone / Fax
Send us an email to [email protected] with the items you are interested in. We'll send you back a quote and information on how to order.
Call us at 001-541-815-3209 with the items you are interested in. We'll call you back with a quote and information on how to order.
Paying By Credit Card and PayPal
We accept Visa, Master Card, American Express and Discover. Our secure server encrypts all submitted information so you can safely enter your credit card details.
Safe Technology: Our secure server software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
We guarantee that every online purchase you make from our store is a secure transaction.
We also accept PayPal.
61635 Cedarwood Rd.
Bend, OR 97702
email: [email protected]
Skype: kite-line kiteboarding
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this policy easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. In this policy, “Personal Information” is defined as data and facts about you that is collected by KiteLine or its affiliate websites, but does not include your IP address.
The Information We Collect
This policy applies to all information collected or submitted on the KiteLine website, including all affiliated websites, including but not limited to: KiteLine.com, Kiteboarding.org, or Kiteboarding.tv . On some pages, you can order products, make requests, submit product reviews, and register to receive materials or communications from us. The types of Personal Information collected at these pages are:
- Email address
- Phone number
- Credit/Debit card information
- Transaction information
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of Personal Information collected are:
- Email address
- Phone number
The Way We Use Information
KiteLine does not sell, rent or provide your "Personal Information" to third parties, except as described below. Personal Information is generally kept for KiteLine business which is primarily used to assist you in your current or future purchases or in analyzing sales trends.
We use your Personal Information you provide about yourself when placing an order primarily to complete that order. Personal Information from the order form is used to send orders, information about our company, and promotional material from some of our partners to our customers. Personal Information is also used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings by following the directions in those mailings.
KiteLine sometimes uses online surveys which ask visitors for Personal Information which usually includes contact information (typically the customer's email address) and demographic information (like their zip code, age, or income level). We use Personal Information gathered from our surveys to send the user promotional material from KiteLine. KiteLine periodically runs contests on our site in which we ask visitors for selected Personal Information such as contact information (typically the customer's email address) and demographic information (like their zip code, age, or income level). We use Personal Information gathered from our contests to send users promotional material from KiteLine and at times, to some of our partners. The customer's Personal Information is also used to contact the visitor when necessary (i.e. when someone wins a contest.). Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.
Your Rights And Obligations With Respect To Content And Material Submitted By You
KITELINE DOES NOT ENDORSE THE USER CONTENT, IS NOT RESPONSIBLE FOR THE USER CONTENT AND SPECIFICALLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY (INCLUDING, WITHOUT LIMITATION, PERSONS WHO MAY USE OR RELY ON SUCH USER CONTENT) FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY USER CONTENT PROVIDED THROUGH THIS WEB SITE.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. For example, we work to protect the security of your Personal Information during any transmission of same by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
You also have the option to access KiteLine.com and affiliates websites from your mobile or wireless device. When using your mobile device or a wireless network, the carrier or network administrator may have access to your Personal Information. For information regarding your carrier or network administrator’s treatment of your information, please consult their respective privacy policies.
Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we do not collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Opting Out Of Communications From KiteLine
You may elect not to receive on-line or off-line communication from us. To stop receiving KiteLine email or catalogs, send an email with “remove” in the subject line to [email protected]
Opting Out Of Having Our Marketing Partner Deliver Ads Tailored To Your Web Preferences And Usage Patterns
If you choose NOT to have our marketing partner, Adroll, deliver ads tailored to your Web preferences and usage patterns, you can opt out of this usage of your Personal Information by visiting the Network Advertising Initiative Opt-out Tool located at:http://www.networkadvertising.org/managing/opt_out.asp and opting out from targeted ads delivered by “Adroll Inc.”
Opting Out Of Sharing Information With Third Party Partners For Marketing Purposes
If you prefer that we do not share your Personal Information with other marketers, please send us an email containing the subject line “opt out” to [email protected].